Return Policy

Right of cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason.

You must bear the costs of the return yourself.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of cancellation, you must send us (iCreate Kft., Vasút u. 29, 8460 Devecser/Hungary, info@gartenmobel-auflagen.de, phone: +36 70 / 797 - 0275) a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have to repay all payments that we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. Regardless of the quantity or value of the purchase, you will bear the direct cost of returning the goods.

The right of cancellation does not apply to the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

– To iCreate Kft., Vasút u. 29, 8460 Devecser/Hungary, info@gartenmobel-auflagen.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Delete where not applicable.

Exclusion of revocation

Unless the parties have agreed otherwise, the right of cancellation does not apply to the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
Contracts for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded,
Contracts for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
Contracts for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature,
Contracts for the delivery of alcoholic beverages, the price of which was agreed upon when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence,
Contracts for the supply of sound or video recordings or computer software in a sealed package if unsealed after delivery Contracts for the supply of newspapers, periodicals or magazines other than subscription contracts.

Please also note our general terms and conditions: Terms and conditions.

Widerrufsbelehrung erstellt mit dem Trusted Shops Rechtstexter in Kooperation mit Wilde Beuger Solmecke Rechtsanwälte.